Konica-minolta bizhub C550 Manuel d'utilisateur télécharger pdf (Page 137)

Troubleshooting

4

C550 4-8

Reception system error code

N18 Other errors Other errors OFF • Check whether each

setting is correct.

• Check whether a net-

work error exists, such

as an unplugged cable.

• Switch the main power

supply OFF/ON, and

then try sending the fax

again.

N20 Memory error Memory over-

flow

OFF Memory is full.

• Check that there are no

other jobs being proc-

essed.

• Decrease the number of

pages to be set, reduce

the scanning resolution,

and try sending the fax

again.

N21 HDD error HDD error OFF HDD is full.

• Delete unwanted files.

• Decrease the number of

pages to be set, reduce

the scanning resolution,

and try sending the fax

again.

N22 Conversion er-

ror

Conversion er-

ror

OFF Switch the main power

supply OFF/ON, and then

try sending the fax again.

N25 Memory over-

flow

Memory over-

flow

OFF Memory is full.

• Check that there are no

other jobs being proc-

essed.

• Decrease the number of

pages to be set, reduce

the scanning resolution,

and try sending the fax

again.

Code Type Error contents Remedy

N50 SMTP recep-

tion

SMTP recep-

tion error

This error occurs when SMTP reception does

not start in 60 minutes after connecting to the

incoming call.

Request the sender to resend the fax.

N51 Decode Reception

length over

Request the sender to shorten the length of

sent original and resend the fax.

N52 Decode Reception page

over

Request the sender to resend the fax after re-

ducing the number of pages of the docu-

ment.

Code Type Error contents Redial ON or

OFF

Remedy

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