Konica-minolta PAGEPRO 9100 Manuel d'utilisateur

PagePro 9100 User’s Guide ®1800731-001B

Software Utilities CD-ROM4UtilitiesUtilities Use/Benefit Installation InstructionsCrown Print Monitor+ for WindowsThis Windows utility provides an ef

Status, Error, and Service Messages94ACC FILES GOT REMOVEDThe accounting option is disabled and the accounting files are empty. After a reset, the fil

Status, Error, and Service Messages 95CREATED FILEThe accounting file has been created.No action needed.CREATING XXXXXXXXXXXX FILE, WAIT...The specifi

Status, Error, and Service Messages96ENERGY SAVEREnergy Saver has been activated. The printer is in energy saver mode to reduce power consumption duri

Status, Error, and Service Messages 97INITIALIZINGThe printer is initializing. Wait. No other action needed.The printer is warming up and getting rea

Status, Error, and Service Messages98PRINTING STATUSA status page is printing.Wait. The message clears after the status page prints.PUT <X> IN

Status, Error, and Service Messages 99Service MessagesA service message sometimes occurs as a result of an unusual combination of events, not because

Status, Error, and Service Messages100HP-GL Error Codes and PCL Error CodesThe following tables list error codes that could appear on the printer mess

Additional Assistance 101PostScript ErrorsIf your printer is having trouble printing when using PostScript emulation, you should turn on the Error Han

Installing Accessories

Installing Printer Drivers and Utilities, Windows 5Installing Printer Drivers and Utilities, Windows Environments—Auto-loading Installation1 Insert t

Introduction104IntroductionAttentionIt’s very important to protect the printer controller board and any associated daughterboard or module from electr

Introduction 105 See appendix A, “Technical Specifications” on page 139 for dimensions and clearances.If KONICA MINOLTA printer failure or damage i

Antistatic Protection106Antistatic Protection AttentionIt’s very important to protect the printer controller board and any associated daughterboard or

4-bin Mailbox 107Installing the 4-bin Mailbox  If both the duplexer and the 4-bin mailbox are to be installed, install the 4-bin mailbox first. If

4-bin Mailbox1083 With the top cover slightly closed, pull out the tabs  (two on each side).Pulling the tabs with force may break them.4 At the ba

4-bin Mailbox 1098 Attach the transport unit  to the printer.9 Insert the metal tabs on the left and right sides  of the transport unit into the not

Dual In-Line Memory Modules (DIMMs)11014 Insert the 4-bin mailbox cable into the connector on the left side of the printer until it locks into place.1

Dual In-Line Memory Modules (DIMMs) 111waiting to be printed). The amount of RAM installed in your printer governs which resolutions can be used with

Dual In-Line Memory Modules (DIMMs)112Installing DIMMs AttentionIt’s very important to protect the printer controller board and any associated circuit

Dual In-Line Memory Modules (DIMMs) 1135 If you need to remove a DIMM before installing one, remove it as follows; otherwise, skip to step 6.a Using b

Installing Printer Drivers and Utilities, Macintosh 6Installing Printer Drivers and Utilities, Macintosh EnvironmentsSome Notes to Consider In the f

Duplexer114Duplexer What’s in the duplexer kit?  Duplexer WrenchInstalling a Duplexer  If both the optional duplexer and the 4-bin mailbox are to

Duplexer 1153 If the exhaust filter has been installed, remove it4 Attach the duplexer to the printer.a Hook the two tabs at the bottom of the duplexe

Fonts and Forms116Fonts and FormsOptional FontsOptional fonts are available as files on floppy disks or CD-ROMs. An internal hard disk must be present

Fonts and Forms 117Hardware Requirements A Macintosh, IBM PC, or compatible computer Software Requirements An application (such as a word processing

Fonts and Forms118Configuring the Printer for KanjiSee “Storage Devices” in the Crown Books in PDF on the Documentation CD-ROM for information on how

Internal IDE Hard Disk Drive 119Internal IDE Hard Disk DriveOne optional internal IDE hard disk is supported.AttentionMake sure that the printer and a

Internal IDE Hard Disk Drive1202 Remove the controller board.Loosen four screws, and pull the controller board from the printer.3 Position the contro

Optional Media Feeder(s) 1218 Align the support posts with the holes on the controller board, and then press down to secure the hard disk to the contr

Optional Media Feeder(s)122Installing an Optional Media Feeder1 Turn off the printer, and unplug the power supply cord and interface cable. 2 Remo

Optional Media Feeder(s) 1237 Using the mounting parts (four screws and two brackets), secure the printer to the media feeder.a Using the enclosed scr

Installing Printer Drivers and Utilities, Macintosh 7OS 9 Step 2. Creating a Desktop PrinterUSB Connectiona Plug one end of the USB cable into the Mac

Time-of-Day Clock124Time-of-Day Clock The time-of-day clock provides time and date information on the startup page and in the accounting data.Installi

Time-of-Day Clock 1253 Attach the time-of-day clock to the controller board.AttentionMake sure that the pins on the time-of-day clock are properly ali

Storing, Deinstalling, Relocating, Repacking, and Shipping

Introduction128IntroductionAttentionFailure to follow instructions as outlined in this chapter could result in voiding your warranty.Storing the Print

Deinstalling Accessories 129How do I care for media?If media has been removed from its wrapper, place it in its original packaging and store in a cool

Deinstalling Accessories1302 Detach the duplexer from the printer.AttentionIf the duplexer is released too quickly, it may fall and break. Be sure to

Deinstalling Accessories 131How do I remove a 4-bin mailbox?1 Turn off the printer.2 Unplug the power supply cord and interface cable.3 Remove the fou

Deinstalling Accessories1323 Detach the mounting brackets from the two locations on the back of the printer. 4 Loosen and remove the screws in front.

Relocating the Printer 1338 Reconnect the power cord, and turn on the printer. In compliance with UL guide-lines, “The appliance inlet is considered

Installing Printer Drivers and Utilities, Macintosh 8LPR Connectiona You can connect via Ethernet in either of two ways: Plug one end of a crossover

Repacking the Printer134Repacking the PrinterAttentionKONICA MINOLTA BUSINESS TECHNOLOGIES, INC. cannot be held responsible for damage to your printer

Repacking the Printer 1356 With another person’s help, put the printer into the plastic bag.WARNING!Your printer weighs approximately 61.7 lbs (28 kg)

Repacking the Printer1368 Pack the printer for shipment as shown in the illustration. Ensure the shipping carton rests squarely on top of the base

Repacking the Printer 13712 Thread one end of the strapping beneath the carton.13 Pull the two ends of the strapping together at the top of the carton

Shipping the Printer13820 Repeat this procedure again, spacing the straps across the carton.21 Place the RMA number prominently on the carton. Ship

Technical Specifications

Requirements140RequirementsSpace RequirementsThe illustration below shows the amount of space required for operating the printer, replacing supplies,

Requirements 141Printer with Accessories24" (611 mm)21.7" (551 mm)7.9" (200 mm)11.8" (300 mm)31.5" (800 mm)17" (423 mm)1

Requirements142Location Requirements On a surface capable of supporting the printer, accessories, consumables, and media.Component WeightPrinter 61.

Requirements 143 If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place

Installing Printer Drivers and Utilities, Macintosh 9OS X Step 2. Creating a Printer Queuea Connect the printer to the computer using a USB or Etherne

Requirements144Voltage Fluctuation Rate and Rated Line VoltageJapan 100 VAC ±10% North America 120 VAC ±10% Europe 220–240 VAC ±10% Latin America 120

Engine and Controller Specifications 145Engine and Controller SpecificationsPrint Speed Engine Print Type Simplex Duplex Media SizeRAM*

Engine and Controller Specifications146Resolution 600 x 600 dpi You may also need additional memory (DIMMs) for the following: To print at maximum

Engine and Controller Specifications 147Controller CPU IDT RC64474, operating at 200 MHzResident emulations HP PCL—PCL XL/5e/5c, PCL6, PCL5e/GL2 (HP

Engine and Controller Specifications148Optional RAM 32, 64, 128, and 256 MB DIMMsAdditional memory must be 32, 64, 128, or 256 MB PC-100 Compliant SDR

Engine and Controller Specifications 149ElectricalVoltage and PowerCurrent Voltage and frequencyUS: 120 volts ±10% at 60 Hz ±2 Hz Japan: 100 volts ±10

Engine and Controller Specifications150Environmental Acoustic noise data by ISO 777957 dB(A) max. (printing) 38 dB(A) max. (stand-by)Noise Declaratio

Consumable Life Expectancies 151Physical Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specifi

Consumable Life Expectancies152Use of consumables not manufactured by KONICA MINOLTA or use of nonsupported print media may cause damage to your prin

IPP 153IPPWhat is IPP?IPP has two meanings:1 Internet Printing Protocol—Internet Printing Protocol allows you to print remotely to any IPP-enabled pri

UNIX, NetWare, and NDPS10UNIX, NetWare, and NDPSFor UNIX, NetWare 5, NetWare 6, and NDPS installation, refer to the Crown Books on the Documentation

IPP1542 Internet Pull Printing—Internet Pull Printing is a way to download files the printer can interpret already (such as PS, PCL, HPGL) and send th

Document Option Commands 155Document Option CommandsThis lists the supported Document Option Commands (DOCs) for your PagePro 9100. The commands are

Document Option Commands156Retain temporary %%IncludeFeature: retaintemporary Select default font %%IncludeFeature: font Select default font ID

Document Option Commands 157Collate print job %%IncludeFeature: collate Logical page size %%IncludeFeature: pagesize Select number of copies %%Include

Menus158MenusConfiguration Chart ConventionsThe following conventions are used in the menu charts: Some menu choices are marked as optional, indicati

Menus 159Operator Control MenuAdministrationOperator Control SecurityCopiesOrientationPortrait, LandscapeInputbin Multipurpose, Upper, Optional1*, Opt

Menus160Administration Menu SecurityAdministrationCommunicationsTimeouts USBEmulationsSpecial PagesStartup OptionsMemoryEngineParallel Optional NICESP

Menus 161Administration/Communications/Optional NIC/CrownNet MenuCommon MenuAdministration ConfigurationCommunicationsOptional NICPS ProtocolDef Job P

Menus162EtherTalk MenuEtherTalkLAN Manager NetWare TCP/IPProtocol Network IdentConnectionZone NameEnabledLaserWriterPagePro RC ResConventionalSpooling

Menus 163LAN Manager MenuEtherTalk LAN ManagerNetWareTCP/IPProtocol Printer NameDefaultEnabledYesNoAdministrationCommunicationsOptional NIC*CrownNetNa

Replacing Consumables

Menus164NetWare MenuEtherTalk LAN Manager NetWare TCP/IPConfig PServerR/N Printer #1- 8Printer NameFile Srv Name [1]File Srv Name [2]Printer Slot #PSe

Menus 165TCP/IP MenuCommon EtherTalkLAN ManagerNetWareTCP/IP**ProtocolSubnetAdministrationCommunicationsOptional NIC*CrownNetInternet Default Secure

IndexIndex167AAcc disabled message 93Acc enabled message 93Acc file x% full message 93Acc files got removed message 94AccessoriesCrownNet for Ethernet

Index168Common Menu 161ConsumablesWarranty statement 13Continuous printing 12, 48Control panel messages 93ControllerSpecifications 147Created files me

Index169NetWare 10NPDS 10UNIX 10Interfaces 147IPPInternet Printing Protocol 153Internet Pull Printing 153JJam recovery, automatic 67Jams 83Locating 69

Index170Jams 83Path, media 67PCLDrivers 2PDF file printing 65Physical specifications 151PlanetPress 118Please wait message 95PostScriptDrivers 2Printe

Index171Idle 96Please wait 95Printing status 98Resetting accounting 98Warming up 98System softwareSpecifications 148TTCP/IPMenu 165Temperature require

Introduction12Introduction Consumable Life Expectancies What is a consumable?A consumable is an item that needs to be replaced at regular intervals. F

Consumable Life Expectancies 13 The number of sheets printed statistics shown on the startup page may differ from the sheets printed and faces print

Thank YouThank you for purchasing a KONICA MINOLTA printer. You have made an excellent choice.TrademarksKONICA MINOLTA and the KONICA MINOLTA logo are

Consumable Life Expectancies14Consumables Life Expectancies Chart Item Average Life Expectancy (in Simplex Pages)CommentFuser 300,000 intermittent pri

Replacing the Toner Cartridge 15How do I order consumables?Choosing the right consumables for your printer not only increases its reliability and perf

Replacing the Toner Cartridge16What is the toner cartridge life expectancy?Toner cartridge life is directly related to the number of rotations of the

Replacing the Toner Cartridge 17How do I replace and recycle the toner cartridge? Base Printer 1 Open the top cover , .AttentionNever touch the copp

Replacing the Toner Cartridge182 Recycle the used toner cartridge.a Seal the empty toner cartridge in its original box.b Affix the prepaid UPS label o

Replacing the Toner Cartridge 195 Slowly shake the toner cartridge, tilting it to the left and right 7 or 8 times to distribute the toner.The toner

Replacing the Toner Cartridge20Printer with 4-bin Mailbox Attached1 Slide the 4-bin mailbox to the back of the printer.2 Open the top cover , .3 Low

Replacing the Exhaust Filter 217 After closing the top cover, slide the 4-bin mailbox forward to its original position. Replacing the Exhaust Filt

Replacing Rollers22Replacing Rollers How do I replace the paper separation roller? Paper Separation Roller1 Pull the media tray out of the pri

Replacing Rollers 233 Loosen the two screws on the rear of the media tray. 4 Remove and dispose of the old paper separation roller. Dispose of it ac

Contents1 Software Installation ... 1Software Utilities CD-ROM

Replacing Rollers24How do I replace the multipurpose tray pickup roller? Multipurpose Tray Pickup Roller 1 Turn off the printer. 2 Open the top

Replacing Rollers 253 Remove the toner cartridge and store it in a light-free protective bag.4 Open the media feed roller cover. 5 Unscrew the

Replacing Rollers267 Align the peg on the bottom of the pickup roller in its hole, and replace the pickup roller.8 Tighten the screw.9 Close the media

Replacing the Transfer Roller 27Replacing the Transfer RollerHow do I replace the transfer roller? 1 Turn off the printer.2 Slide the top cover releas

Replacing the Transfer Roller284 Place your fingers underneath the green tabs and rotate the roller upward away from you . The metal surface will mov

Replacing the Transfer Roller 2910 Close the top cover.11 Turn on the printer.

Using Media

Introduction32IntroductionThis chapter provides information on handling, selecting, and storing media. AttentionUsing unsupported media such as inkjet

Media Storage and Handling 33When storing media, avoid Moisture, excess humidityKeep media between 30% to 65% relative humidity. Toner does not adher

Contents 4Replacing Rollers 22Replacing the Transfer Roller 273 Using Media ...

Media Storage and Handling34 Perforated, three-hole punched, or torn  Too slick, too coarse, too textured  Different in texture (roughness) on the

Media Storage and Handling 35 Approved for laser printing Dry  Printed on the front address side onlyWhat should I watch out for when loading label

Media Storage and Handling36 Designed for inkjet printers Multicolored Preprinted or multicolored (may result in printer jamming)Use postcards that

Media Storage and Handling 37What type and amount of media can I load? Use only media approved for laser products. For a list of currently approved

Media Storage and Handling38A4 Label 8.2x11.7 210.0x297.0 N/A LEF M Top NoA4 Plain Paper 8.2x11.7 210.0x297.0 16–24 LEF UO/M Top/Mbox YesA4 Transparen

Media Storage and Handling 39What Is the guaranteed imageable (printable) area?Each media size has a specific imageable area, the maximum area on whic

Media40Page Margins Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only

Media 41 Select Single User Mode or Network Mode (job modes) to specify how media type requests are handled. For more information, refer to the Crown

Loading Media42Loading MediaHow do I prepare the media? Don’t unwrap paper above the printer, as this might cause paper particles to fall into the

Loading Media 432 While pressing in the release buttons (one on each side) , remove the tray .3 Remove the media tray cover.4 Lift up the gray leve

Contents56 Installing Accessories ... 103Introduction 104Antistatic

Loading Media446 Insert the right end of the paper retainer  into the slot for the size of paper to be loaded  .The paper size is detected depend

Loading Media 459 Press in the button on the paper guide , and then slide the guide against the edge of the paper .AttentionThe media should fit eas

Loading Media4612 When printing on media B4 or larger, fold open the output tray extension.13 Affix the media size labels (supplied with the printer)

Loading Media 472 While pressing in the button  on the media guide at the right, slide the media guide  to adjust it to the appropriate size.3

Loading Media48Using Media Other Than Plain PaperAttentionFor a list of currently approved media, go to printer.konicaminolta.com. To order approved t

Loading Media 497 Open the multipurpose tray and adjust the media guides to the width of the envelopes.AttentionImproperly adjusted guides may cause p

Loading Media50How do I load and print labels?  Label printing is supported only from the multipurpose tray in letter or A4 media sizes. 1 In the pr

Loading Media 51How do I load and print thick stock? AttentionDo not mix thick stock with any other media in the same tray, as this will cause printer

Duplexing52DuplexingSelect paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written o

Duplexing 531 Check your application to determine how to set your margins for duplex printing.2 To print duplex (both sides of the sheet), load the m

Contents 6Lineprinter Emulation Commands 156PostScript Emulation Command 156Document Formatting 156Job and Subjob Boundary Commands 157

Maintaining the Printer

Introduction56IntroductionHow do I handle the printer? Do not open any cover of the printer during printing. Handle the printer with care to preserv

Cleaning 57CleaningWhen does the printer need cleaning?What cleaning materials should I use? Cleaning the Printer Exterior AttentionNever spray clea

Cleaning58Cleaning the Printer InteriorMake sure any parts removed during cleaning are replaced before you plug in the printer.WARNING!Turn off the pr

Cleaning 593 Wipe the pickup roller with a soft dry cloth.4 Reinsert the media tray into the printer. How do I clean the multipurpose tray picku

Cleaning60AttentionNever touch the copper or brass electrodes  or electrical parts that are located inside the top cover and under- neath the ton

Cleaning 615 Wipe the two media feed rollers with a soft, dry cloth.6 Close the media feed roller cover.7 Align the tabs on the cartridge (one on each

Troubleshooting

Software Installation

Introduction64IntroductionPrinting a Status PageThere are two kinds of status pages: Standard: A one-page overview of the most common printer setting

PDF File Printing 65Adjusting Memory Clients for PDF PrintingThe unique structure of PDF files requires that you make some adjustments to your printer

Preventing Media Jams66Preventing Media JamsMake sure that... Avoid...Media matches the printer specifications.Media that is folded, wrinkled, or exc

Automatic Jam Recovery 67Automatic Jam RecoveryThe printer provides automatic jam recovery (when enabled through the Administration/Engine/Page Recove

Understanding the Media Path68Printer, Optional Tray(s), Duplexer, and 4-bin Mailbox

Understanding Media Jam Status Messages 69Understanding Media Jam Status MessagesWhen a jam occurs, the message window on the control panel displays o

Clearing Media Input Jams70How do I remove a media jam in the upper or optional media tray(s)? 1 Pull out the media tray until it stops.2 While pre

Clearing Media Input Jams 714 If the misfed media cannot easily be pulled out, lift the green lever  on the inner-right side to release the media fee

Clearing Media Input Jams727 If necessary, open and close the top cover to cancel the error message. How do I remove a media jam in the multipu

Clearing Internal Jams 733 Correctly load the media into the multipurpose tray.4 If necessary, open and close the top cover to cancel the error messag

Software Utilities CD-ROM2Software Utilities CD-ROMIf you followed all the steps in the Installation Guide that came with your printer, then the prin

Clearing Internal Jams74AttentionNever touch the copper or brass electrodes  or electrical parts that are located inside the top cover and under-

Clearing Internal Jams 753 If the media is stopped by the fuser, lift the green levers on each side, and then slowly pull out the media from below th

Clearing Internal Jams767 Close the media feed roller cover.8 Align the tabs on the toner cartridge (one on each side) with the notches in the printe

Clearing Internal Jams 77How do I remove a media jam inside the duplex unit? 1 Open the upper cover  of the duplex unit, remove the jammed media 

Clearing Internal Jams78How do I remove a media jam inside the printer with the 4-bin mailbox installed? 1 Slide the mailbox as far as possible to th

Clearing Internal Jams 795 Return the stopper to its original position , and then close the top cover  .6 Slide the mailbox forward to its original

Clearing Output Jams80Clearing Output JamsOutput media jams message: MEDIA JAM MAIL BIN How do I remove a media jam inside the 4-bin mailbox? 1 Open t

Solving Problems 81Solving Problems Symptom Cause SolutionNothing is printed.There is a Keypad Locked, a media jam, or other message on the control pa

Solving Problems82Not all pages print.The printer has the wrong kind of cable, or the printer is not config-ured for the correct cable and port.Check

Solving Problems 83Media is jamming.The wrong media tray is used.Envelopes, labels, postcards, thick stock, and transparencies can be printed only fro

Software Utilities CD-ROM 3PCL5e Drivers  Windows XP Windows 2000 Windows Me/98/95 Windows NT4PCL5e allows limited access to features on the prin

Solving Problems84Duplex jams occur.The wrong media is being used.Use only supported media. Refer to the “Media Types” on page 35. Plain paper and sto

Solving Problems 85Other Problems Symptom Cause SolutionPrinter power is not on.The power cord is not correctly plugged into the outlet.Set the power

Solving Problems86Printing takes too much time.The printer is set to a slower printing mode (Thick Stock or Transparency media types).It takes more ti

Solving Problems 87Characters print incor-rectly.The fonts are set incorrectly on your printer driver.Check your driver (Properties/Fonts tab) to make

Solving Problems88The printer is not receiving data from the computer. (The Data indicator doesn’t blink after a file is sent.)The printer is not on l

Solving Problems 89Printing QualitySummary Check this... Check this...If printed page looks like this...Toner CartridgeImage Transfer Roller Media Fee

Solving Problems90Symptom Cause SolutionBlank page The toner cartridge may be defective.Remove the toner cartridge and check it for damage. Replace th

Solving Problems 91Blurred backgroundThe toner cartridge may be defective.Remove the toner cartridge and check it for damage. Replace the toner cartr

Solving Problems92White or black linesThe toner cartridge may be defective.Remove the toner cartridge and check it for damage. Replace the toner cartr

Status, Error, and Service Messages 93Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel messa